Alachua Newsletter: Customer-Centered Solutions
Nothing excites us more than seeing our customers thrive and become wildly successful. When they grow, we grow—it’s that simple. A rising tide lifts all boats, right? That’s how we see it. Every time our customers achieve something big, it’s like we’re winning too.
We're constantly evolving
This customer-first mindset? It’s not just a buzzword at G&C—it’s baked into who we are, starting with our owner, Kip. Kip’s entire career has been built on meeting the needs of the customer, and not just in the here and now. He’s got a unique intuition that allows him to anticipate future challenges our customers might face, and he’s always thinking ahead. That spirit of innovation runs through the veins of our company. Sometimes we joke that even after 40 years, G&C still feels like a startup. Why? Because we’re driven by the same urgency, passion, and creativity startups are famous for. We're constantly evolving, finding fresh ways to deliver customer-centered solutions.
Walk through the halls of G&C, and it’s all about the customer. You’ll hear conversations that are focused on how we can better serve them, sometimes even more than we talk about ourselves! And with our new facility in Alachua opening soon, we’re buzzing with questions: How can this new space help us serve our customers even better? How can we not only solve today’s problems but anticipate the challenges they’ll face tomorrow?
But here’s the thing—it’s not just Alachua that’s part of the equation. Our Syracuse facility is just as crucial. The opening of Alachua creates a powerful workflow between the two locations, allowing us to provide even more value to our customers. Together, these two facilities are enabling us to streamline operations, lower the cost of goods, and pass those savings on to the people who matter most—our customers. We’re working hand in hand with our vendor partners to find new ways to reduce costs, whether it’s through product efficiencies or optimizing transportation. Because at the end of the day, it’s all about delivering more value, more savings, and more success to our customers. That’s what gets us fired up!
